Contact the Universal Orlando Resort Public Relations Team

Media Inquiries


For general media questions and b-roll requests, please use the button below to submit your email request.

Submit Email Request

Request Theme Park Admission (Working Media Only*)


Thank you for your interest in visiting Universal Orlando Resort.

As we continue to manage and limit the attendance in our theme parks at this time, we have a limited amount of complimentary media tickets available.

Please note that requests must be submitted at least two weeks prior to your requested visit date. If your request is approved, two tickets per journalist will be provided based on availability. Tickets are limited and subject to availability.

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Submit Ticket Request

Guest Inquiries


For a quick response to guest issues or inquiries, please contact our guest services department at (407) 224-4233 or guestservicescommunications@universalorlando.com.
For General Destination Information Call (407) 363-8000.