Contact The Universal Orlando Resort Public Relations Team

Media Inquiries Only


For a quick response to guest issues or inquiries, please contact our guest services department at (407) 224-4233 or guestservicescommunications@universalorlando.com.
For General Destination Information Call (407) 363-8000.

Request Theme Park Admission (Working Media Only*)


Thank you for your interest in visiting Universal Orlando Resort.

Out of an abundance of caution and to assist with our nation’s preventive efforts, Universal Orlando Resort is temporarily closed – including all resort hotels and Universal CityWalk – through at least May 31 We will continue to monitor the situation and make adjustments as needed, based on guidance from health agencies and government officials.

We are unable to accommodate any media complimentary ticket requests at this time. Please check back in the coming weeks for an update.

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Contact Public Relations


Universal Orlando Public Relations

(407) 363-8220 

media@universalorlando.com

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