Contact The Universal Orlando Resort Public Relations Team

Media Inquiries Only


For a quick response to guest issues or inquiries, please contact our guest services department at (407) 224-4233 or guestservicescommunications@universalorlando.com.
For General Destination Information Call (407) 363-8000.

Request Theme Park Admission (Working Media Only*)


Thank you for your interest in Universal Orlando Resort. At this time, we’re only able to provide tickets to working media employed in news-gathering roles.

Each request is reviewed on a case-by-case basis, which includes review of an outlet’s circulation, reach, unique monthly visitors and the time of year the ticket is requested. Please note that requests must be submitted two weeks prior to the visit date for consideration and any requests submitted in advance will be reviewed two weeks prior to the visit date.

If your request is approved, two tickets per journalist will be provided based on availability.

If you have any questions, please leave us a detailed message at (407) 363-8220 and we will return your call as soon as possible.

Email Request

Contact Public Relations


Universal Orlando Public Relations

(407) 363-8220 

media@universalorlando.com

Email Request